Quality Charter

The staff of the CERAN group undertakes to:

  1 listen to your needs, make a professional analysis of your situation and quickly propose an effective, personalised training solution.
  2 evaluate your language knowledge, take account of your specific requirements and jointly define ambitious and realistic learning objectives.
  3 put together your programme within the framework of an intensive, participatory and structured educational approach.
  4 place you in the hands of qualified teachers whom we have trained in the proven CERAN method, which has been continuously developed for over 30 years.
  5 develop your communication skills by providing favourable conditions for real linguistic immersion in a multicultural environment.
  6 welcome you to our friendly, professionally-run sites exclusively devoted to learning.
  7 analyse your level of satisfaction and your suggestions so that we can continue to improve the quality of our service.
  8 find solutions together to help you maintain and develop the results obtained.